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Kudos to Oman Air and Travelbag

Toy Boy

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It's taken 6 months, but I just received a full refund for the flight I had booked, BKK-LHR via MCT, in April 2020, which Oman cancelled due to the start of the pandemic. This was a business class ticket costing £2,000, LHR-BKK-LHR, I'd already used the outward part so they've returned half of that money to me, just under £1,000. I'm both pleased and surprised with this outcome, I'm well aware that the last two years have been agony for anyone in the tourism or travel industries, and I'd have been happy getting almost anything back, but a full refund of the unused portion of the ticket is an excellent result. It's not often I feel inclined to heap praise on companies these days, but in this case both Oman Air and Travelbag have been outstanding. Well done folks, you can count on my custom again.

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