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PC not recognising HDD


Butch

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Hi

My daughters PC has 2 HDD drives on it, a 250gig SSD for the OS and a 1TB separate one for storage.

I never realised but the second HDD is not taking an data, she's now filled the 250gig one, but the secondary is not showing up on windows explorer but it is showing up on the device manager list.

However I try I can't get the PC to recognise it.

Any suggestions gratefully received.

 

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Posted (edited)
1 hour ago, Butch said:

Hi

My daughters PC has 2 HDD drives on it, a 250gig SSD for the OS and a 1TB separate one for storage.

I never realised but the second HDD is not taking an data, she's now filled the 250gig one, but the secondary is not showing up on windows explorer but it is showing up on the device manager list.

However I try I can't get the PC to recognise it.

Any suggestions gratefully received.

 

What does Disk Management say?

image.png

 

Edited by fygjam
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1 hour ago, Butch said:

Hi

My daughters PC has 2 HDD drives on it, a 250gig SSD for the OS and a 1TB separate one for storage.

I never realised but the second HDD is not taking an data, she's now filled the 250gig one, but the secondary is not showing up on windows explorer but it is showing up on the device manager list.

However I try I can't get the PC to recognise it.

Any suggestions gratefully received.

In that case the secondary is probably not partitioned. Download and install a free partition manager and verify. 

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On 7/3/2024 at 12:06 PM, fygjam said:

What does Disk Management say?

image.png

 

disc management says 2 drives ,one with a letter assigned to it (c:) and the other without.

Trouble is her pc is pw locked so until they're home from the RP I can't get into it, so will update later next week.

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1 hour ago, Butch said:

disc management says 2 drives ,one with a letter assigned to it (c:) and the other without.

Trouble is her pc is pw locked so until they're home from the RP I can't get into it, so will update later next week.

Can you post a screen shot like the one supplied by @fygjam?

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11 hours ago, Butch said:

disc management says 2 drives ,one with a letter assigned to it (c:) and the other without.

Trouble is her pc is pw locked so until they're home from the RP I can't get into it, so will update later next week.

Sounds like the drive isn't formatted (or has a format that Windows doesn't recognise.)

From the Disk Management utility select the drive.

Right click, should bring up the following menu.

image.png

Click on the Change Drive Letter option and give the drive a drive letter.

I don't have a spare drive to check it out but from memory the Add option brings up a list of unassigned drive letters.

Now it has a drive letter (hopefully) right click again and select Format.

Give the drive a volume label if you want one, Data works, select Quick Format, light blue touch paper and retire.

The drive should now be visible in Windows Explorer. Create a folder and go to it.

Make sure you select the correct drive. Formatting the current system drive will not end well.

 

 

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39 minutes ago, fygjam said:

Sounds like the drive isn't formatted (or has a format that Windows doesn't recognise.)

From the Disk Management utility select the drive.

Right click, should bring up the following menu.

image.png

Click on the Change Drive Letter option and give the drive a drive letter.

I don't have a spare drive to check it out but from memory the Add option brings up a list of unassigned drive letters.

Now it has a drive letter (hopefully) right click again and select Format.

Give the drive a volume label if you want one, Data works, select Quick Format, light blue touch paper and retire.

The drive should now be visible in Windows Explorer. Create a folder and go to it.

Make sure you select the correct drive. Formatting the current system drive will not end well.

 

Be very careful with that, there might be data on that drive you wish to retain, no computer ships with two disks, second one is installed later.

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