Bazle Posted Monday at 09:01 AM Posted Monday at 09:01 AM ...... some difficulties could be on the horizon. "On February 1st, 2025, Deputy Government Spokesperson Karom Polpornklang announced that the government is stepping up security by “Cleaning Mobile Banking” for mobile banking to curb mule accounts used in financial crimes. Under the new rules, the name on a mobile banking account must match the registered SIM card owner. Banks will notify users if discrepancies are found, and affected customers must verify their identity at mobile service centers by April 30th, 2025. Failure to do so will result in being locked out of your mobile banking and possibly entire account, warn banks. A previous cleanup effort in late 2024 reviewed over 120 million phone numbers, categorizing them into three groups: M (Matching): 75.8 million numbers (63.02%) where names align. N (Non-Matching): 30.9 million numbers (25.68%) requiring updates for mostly foreign users or those with mismatched details. P (Pending Verification): 13.5 million numbers (11.29%) with incomplete SIM ownership records. Users in groups N and P will receive in-app notifications from their banks between February 1st and 28th. Those failing to update their details within 90 days risk having their mobile banking services temporarily suspended. Certain exceptions apply, including government agencies, corporate accounts, and individuals with legal constraints. The government urges users to check their status through banking apps and comply with the verification process. If no notification is received, mobile banking services remain unaffected." https://thepattayanews.com/2025/02/02/thailand-cracks-down-on-mule-accounts-with-new-mobile-banking-rules-thousands-of-foreigners-affected/
forcebwithu Posted Monday at 09:54 AM Posted Monday at 09:54 AM Not sure where the difficulty will come in. Banks will notify us if there's a problem and a trip to your mobile provider to update their records will resolve the issue. 1 4
Yesitisdakid Posted Monday at 10:27 AM Posted Monday at 10:27 AM 1 hour ago, Bazle said: ...... some difficulties could be on the horizon. "On February 1st, 2025, Deputy Government Spokesperson Karom Polpornklang announced that the government is stepping up security by “Cleaning Mobile Banking” for mobile banking to curb mule accounts used in financial crimes. Under the new rules, the name on a mobile banking account must match the registered SIM card owner. Banks will notify users if discrepancies are found, and affected customers must verify their identity at mobile service centers by April 30th, 2025. Failure to do so will result in being locked out of your mobile banking and possibly entire account, warn banks. A previous cleanup effort in late 2024 reviewed over 120 million phone numbers, categorizing them into three groups: M (Matching): 75.8 million numbers (63.02%) where names align. N (Non-Matching): 30.9 million numbers (25.68%) requiring updates for mostly foreign users or those with mismatched details. P (Pending Verification): 13.5 million numbers (11.29%) with incomplete SIM ownership records. Users in groups N and P will receive in-app notifications from their banks between February 1st and 28th. Those failing to update their details within 90 days risk having their mobile banking services temporarily suspended. Certain exceptions apply, including government agencies, corporate accounts, and individuals with legal constraints. The government urges users to check their status through banking apps and comply with the verification process. If no notification is received, mobile banking services remain unaffected." https://thepattayanews.com/2025/02/02/thailand-cracks-down-on-mule-accounts-with-new-mobile-banking-rules-thousands-of-foreigners-affected/ Saw this a few days ago popped into Bangkok Bank 2nd road branch asked about this Lady asked if i have the BBK bank app on my phone told her i do she said i will be ok . This is Thailand so YMMV 🙃 1 2
Krapow Posted Monday at 05:26 PM Posted Monday at 05:26 PM And if you don't have a mobile banking app, just online banking? 1
Yesitisdakid Posted Monday at 06:15 PM Posted Monday at 06:15 PM 48 minutes ago, Krapow said: And if you don't have a mobile banking app, just online banking? Unsure didn't think to ask as I was just checking to make sure I was okay. It makes sense if you have the banking app obviously that phone number is registered to that bank account. 2
boydeste Posted Tuesday at 12:19 AM Posted Tuesday at 12:19 AM 6 hours ago, Krapow said: And if you don't have a mobile banking app, just online banking? As long as the registered phone number the bank has to send you the codes and messages is in your name. You are fine. It was many years ago now that you needed to show your passport to get a Thai Sim, so most people will be ok. I just got a new passport, so updated mine with AIS this trip. 2
Toy Boy Posted Tuesday at 02:49 AM Posted Tuesday at 02:49 AM From what I've read, it mainly affects people who bought multiple sim's and registered them in different names. I guess that must have been in the days before you had to have a passport associated with your sim card. Or do some people have multiple passports these days, lol? Again, as far as I've read, it's only about the name on your passport matching the name the sim is registered under, you don't need to inform the phone company every time you get a new passport. Unless you changed your name, lol. 2
Krapow Posted Tuesday at 09:48 AM Posted Tuesday at 09:48 AM 9 hours ago, boydeste said: As long as the registered phone number the bank has to send you the codes and messages is in your name. You are fine. It was many years ago now that you needed to show your passport to get a Thai Sim, so most people will be ok. I just got a new passport, so updated mine with AIS this trip. Ever since Covid, we don't keep a Thai sim any longer than the holiday, just get a new AIS at Swampy each time. So, of course the sim we have each time in Thailand will be registered to us, but only for that time or slightly longer until it's invalidated. I asked the missus did her bank (SCB) say anything to her last month when she was there, she said, no, just asked what her number was, it was the one she just got at Swampy a day before. Obviously registered to her, but 'new'. Because i read in the news article above they did the same 'procedure' end of last year. My experience with Thai banks can be stressful, as my Trip Reports in VIP can attest! 1 1
KWA Posted Tuesday at 11:02 AM Posted Tuesday at 11:02 AM Kasikorn starting the process on 17th February. Users who started using mobile banking services since 2022 and whose name on the SIM doesn't match will be affected. 3
Horizondave Posted Tuesday at 12:14 PM Posted Tuesday at 12:14 PM I registered a new Sim for a new phone in Sep '23, then went to Kasikorn to let them know the new number so I could access my account on the app on the phone. As I have the same number valid till Jan next year I am assuming it won't affect me. I will be popping in to see them in July as I have two accounts. I have access to my Hua Hin account on my phone, I informed the agent that I also have a Khon Kaen account to which he said I could set that account on my app later. Of course, I believed him, but on arriving back in the UK, I keep getting a message that I need to visit a Bank to add it. Funnily in my investment portfolio, I can see the amount of money in the Khon Kaen account but can not utilize the account online for payment, transfers etc. 1 1
Yesitisdakid Posted Wednesday at 12:57 AM Posted Wednesday at 12:57 AM 13 hours ago, KWA said: Kasikorn starting the process on 17th February. Users who started using mobile banking services since 2022 and whose name on the SIM doesn't match will be affected. Were you notified by them? Or did you read that they were going to start this? I have a k bank account have not heard anything from them
KWA Posted Wednesday at 05:11 AM Posted Wednesday at 05:11 AM 4 hours ago, Yesitisdakid said: Were you notified by them? Or did you read that they were going to start this? I have a k bank account have not heard anything from them Read it here. They'll only get in touch if action is required. https://thethaiger.com/news/national/kasikornbank-verify-sim-card-name-by-april-30
Yesitisdakid Posted Wednesday at 08:39 AM Posted Wednesday at 08:39 AM 3 hours ago, KWA said: Read it here. They'll only get in touch if action is required. https://thethaiger.com/news/national/kasikornbank-verify-sim-card-name-by-april-30 Thank you very much much appreciated
Krapow Posted Wednesday at 10:03 AM Posted Wednesday at 10:03 AM 4 hours ago, KWA said: Read it here. They'll only get in touch if action is required. https://thethaiger.com/news/national/kasikornbank-verify-sim-card-name-by-april-30 My online Kasikorn banking is K BIZ. As far as i'm aware i don't use K PLUS, LINE BK, or MAKE by KBank, and i don't have an app. So hopefully none of this applies to me, and no drama next time in Kasikorn in July, as i have to go see them, update them with my new UK Passport. I just logged on and a pop up said about downloading a K BIZ App, but didn't say compulsory or anything. It also said 'Foreign customers cannot use the KBIZ App yet, but can KBIZ website normally. So hopefully when in July if they mention it, we'll just explain we don't want it, only come twice a year for 3 weeks, have a new sim each time so it would be a problem, and just personally don't want it!
boydeste Posted Wednesday at 10:55 AM Posted Wednesday at 10:55 AM 50 minutes ago, Krapow said: My online Kasikorn banking is K BIZ. As far as i'm aware i don't use K PLUS, LINE BK, or MAKE by KBank, and i don't have an app. So hopefully none of this applies to me, and no drama next time in Kasikorn in July, as i have to go see them, update them with my new UK Passport. I just logged on and a pop up said about downloading a K BIZ App, but didn't say compulsory or anything. It also said 'Foreign customers cannot use the KBIZ App yet, but can KBIZ website normally. So hopefully when in July if they mention it, we'll just explain we don't want it, only come twice a year for 3 weeks, have a new sim each time so it would be a problem, and just personally don't want it! Sure you know, but make sure you take your old passport with you. 1
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